Privacy Policy
THIS-MAN (www.man.co.ke)
Last Updated: 01st January 2026
Effective Date: 01st January 2026
1. Introduction
Welcome to This-MAN (“we,” “our,” “us,” or “the Platform”). We operate the website www.man.co.ke, an online marketplace where vendors sell men’s products including perfumes, suits, wallets, belts, car accessories, and other manly items tailored for the Kenyan man.
We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Platform, register an account, make a purchase, or interact with our services as a Customer or Vendor.
This Policy is formulated in accordance with the Kenyan Data Protection Act, 2019, and other applicable laws.
2. Definitions
– “Customer” refers to any individual who browses or purchases products on the Platform.
– “Vendor” refers to any business or individual registered to sell products on the Platform.
– “Personal Data” means any information relating to an identified or identifiable natural person.
– “Platform” refers to the website www.man.co.ke and its related assets across social media.
3. Information We Collect
A. Information You Provide Directly:
For Customers:
– Contact Information: Name, email address, phone number, shipping address.
– Account Information: Username, password, profile picture.
– Payment Information: M-Pesa number, credit/debit card details (processed securely via third-party payment gateways; we do not store full card details).
– Purchase History: Orders, preferences, and transaction records.
– Communications: Correspondence with us or vendors, reviews, and feedback.
For Vendors:
– Business Information: Business name, registration details, KRA PIN, physical address.
– Contact Information: Name, email, phone number of authorized representatives.
– Bank/M-Pesa Details: For payment settlements.
– Product Information: Listings, descriptions, prices, and inventory data.
– Tax Compliance Information: As required by Kenyan law.
B. Information Collected Automatically:
– Device Information: IP address, browser type, operating system, device identifiers.
– Usage Data: Pages visited, time spent, clickstream data, search queries.
– Location Data: General location derived from IP address or GPS (if permitted).
– Cookies & Tracking Technologies: We use cookies, pixels, and similar technologies to enhance user experience, analyze traffic, and for advertising purposes.
4. How We Use Your Information
We use the collected information for the following legitimate business purposes:
For Customers:
– To process and fulfill your orders.
– To communicate about orders, account updates, and promotional offers (with consent).
– To provide customer support and resolve disputes.
– To personalize your experience and recommend products.
– To detect and prevent fraud, security breaches, and illegal activities.
– To comply with legal obligations (e.g., tax records).
For Vendors:
– To verify your identity and business legitimacy.
– To facilitate the listing and sale of your products.
– To process payouts and generate sales reports.
– To communicate about Platform updates, policies, and vendor support.
– To ensure compliance with our Vendor Agreement and Kenyan law.
5. Legal Basis for Processing (GDPR/DPA Compliance)
We process your Personal Data based on one or more of the following legal grounds:
– Performance of a Contract: To fulfill orders and provide our services to you.
– Consent: Where you have given clear consent (e.g., for marketing emails).
– Legitimate Interests: For Platform security, fraud prevention, and business improvement.
– Legal Obligation: To comply with Kenyan laws and regulations.
6. Sharing of Your Information
We may share your information in the following circumstances:
– With Vendors: Necessary order details (name, shipping address, phone) are shared with the Vendor to fulfill your order.
– With Service Providers: Trusted third parties who assist in payment processing (e.g., M-Pesa, Flutterwave), delivery (e.g., glovo), analytics, marketing, and cloud hosting.
– For Legal Reasons: If required by law, regulation, court order, or government request.
– Business Transfers: In connection with a merger, sale, or acquisition of our business.
– With Your Consent: For any other purpose disclosed to you with your permission.
We do NOT sell your Personal Data to third-party data brokers.
7. Data Retention
We retain your Personal Data only as long as necessary to:
– Fulfill the purposes outlined in this Policy.
– Comply with legal obligations (e.g., tax records are kept for 5+ years as per Kenyan law).
– Resolve disputes and enforce our agreements.
Account data is retained while your account is active. You may request account deletion, subject to legal retention requirements.
8. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
– SSL encryption on the Platform.
– Secure payment gateways compliant with PCI-DSS.
– Restricted access to Personal Data on a need-to-know basis.
– Regular security assessments.
However, no internet transmission is 100% secure. We encourage you to use strong passwords and notify us immediately of any suspected breach.
9. Your Rights Under the Data Protection Act, 2019
As a data subject, you have the following rights:
– Right of Access: Request a copy of your Personal Data we hold.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data, subject to legal limits.
– Right to Restrict Processing: Request we limit how we use your data.
– Right to Data Portability: Request transfer of your data to another controller.
– Right to Object: Object to processing based on legitimate interests.
– Right to Withdraw Consent: Where processing is based on consent.
To exercise these rights, contact our Data Protection Officer at PRIVACY@MAN.CO.KE.
10. Third-Party Links
Our Platform may contain links to vendor sites or other third-party services. This Privacy Policy does not apply to those sites. We encourage you to review their privacy policies before providing any information.
11. Children’s Privacy
Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If you believe a child has provided us with data, please contact us immediately.
12. Marketing Communications
We may send promotional emails about new products or offers. You can opt-out at any time by:
– Clicking “unsubscribe” in any marketing email.
– Updating preferences in your account settings.
– Contacting us at support@man.co.ke.
13. International Data Transfers
Your data is primarily stored and processed within Kenya. If we transfer data outside Kenya, we will ensure adequate protection as required by the Data Protection Act.
14. Cookies Policy
We use cookies to:
– Keep you signed in.
– Remember your preferences.
– Analyze site traffic.
– Deliver targeted ads (with consent).
You can manage cookie preferences through your browser settings. Disabling cookies may affect Platform functionality.
15. Changes to This Privacy Policy
We may update this Policy periodically. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the Platform after changes constitutes acceptance.
16. Contact Information
For privacy-related questions, to exercise your rights, or to lodge a complaint, contact:
Data Protection Officer
This-MAN Platform
Email: privacy@man.co.ke
General Support: support@man.co.ke (for non-privacy-related issues)
Phone: +254 724 724 724
Postal Address: P.O Box 67324-00200, Nairobi, Kenya
For matters specifically concerning your personal data, data rights, or privacy concerns, please use the dedicated email: privacy@man.co.ke for the fastest and most secure response.
You also have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC) Kenya.
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Acknowledgment:
By using www.man.co.ke, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
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